Mediacom employee Jacqueline Bales recognized for outstanding customer service. Photo submitted by Mediacom
For Immediate Release
Charleston, IL Mediacom Employees Earn Top Service Awards
CHARLESTON, IL – October 25, 2022 – Mediacom Communications recognized Jacqueline Bales and Joshua Carter of Charleston, IL as employees who earned the companies highest performance rankings as they served broadband customers in Charleston and the surrounding area.
Bales was named “Customer Service Agent of the Year,” earning a national gold-level award for exemplary customer service. She was one of 41 employees, companywide, to be recognized with the highest gold-level performance award. Bales began her customer service career in 1987 when she started as an employee with a company that was subsequently purchased by Mediacom.
Carter was recognized for outstanding service in technical operations, earning a national bronze-level award. He is a broadband specialist employed by Mediacom since 2021.
Award recipients were recognized during employee award ceremonies held recently with corporate leaders. Companywide, Mediacom employs 4,000 people and annually recognizes its top-performing employees. Award recipients receive monetary bonuses and other employee recognition.
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